Senior Business Execution Administrator

Support operations of a specific business line

Administer programs, projects, and processes specific to the business

Manage requests related to community relations events, sponsorships, funding, volunteer activities, and special programs

Perform administrative business operations tasks

Improve efficiency, quality, and cost effectiveness of processes and escalate operational concerns when required

Provide subject matter expertise and interpretation of procedures to business partners

Coordinate and monitor implementation of processes, procedures, and policies

Support Strategy and Execution teams on operational initiatives

Provide support across multiple business groups or a specific line of business

2+ years of Administrative Support or Business Support experience

OR equivalent experience through work, training, military experience, or education

Experience in Quality Assurance, Regulatory Operations, or Financial Crimes

Experience executing self-assurance activities, including business monitoring, surveillance, QA/QC testing

Ability to ensure business process controls are effective and support identification of issues, root cause analysis, escalation, and corrective actions

Experience in QA methodology implementation including:

• Creating and maintaining QA test scripts and documentation

• Maintaining centralized QA activity inventory

• Documenting QA reports clearly and accurately

• Performing reporting, escalation, and issue resolution

Experience working with risk and control frameworks (including control mapping and testing)

Ability to support QA programs for regulatory operations and participate in high-volume, high-priority projects

Ability to identify process improvements and risk control enhancements

Experience supporting production environments as per business requirements

3+ years of experience in one or more of the following:

• Regulatory Operations

• Quality Assurance

• Business Support

• Operational Risk Management

• Business Operations or Strategic Planning in financial services

Bachelor’s degree in Business, Finance, or Economics

Experience in QA/compliance/audit/post-transaction testing

Strong Microsoft Office skills (Excel, PowerPoint, etc.)

Strong analytical and critical thinking skills

High attention to detail and accuracy

Excellent communication and interpersonal skills

Ability to work independently and in a team environment

Experience in reporting and MIS

Strong understanding of internal controls, risk identification, and process evaluation