EOS MSP

Process advisor

Posted Sep 21, 2026
Location
Gurugram, Haryana
Hours/week
45 hrs/week

ob Description

Join us as a "Process Advisor" at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionize our digital offerings, ensuring unparalleled customer experiences.

To be a successful "Process Advisor", you should have experience with

  • Should have experience in handling the Inductions session

  • Ability to co-ordinate with stakeholders

  • Able to articulate well on the subjects related to induction

  • Able to handle the documentation on Day1, includes statutory documents

  • Should be able to plan and prepare profile and send the same to vendor on-time

Some other highly valued skills may include:

  • Excellent communication (Verbal and Non Verbal)

  • Stakeholder managementDelivery and execution of HR operational activities aligned with people leader

    and colleague journeys aligned with bank policies and regulations, including

    performance management, rewards, benefits and learning operations

    documentation, coordination, and administration.

    • Onboarding of new employees, (including orientation, documentation,

    coordination), knowledge transfer performance, rewards, learning operations and

    related administration.

    • Maintenance of colleague personal and reference data in relevant HR

    information systems, ensuring data accuracy and compliance with data privacy

    regulations, reporting and analytics.

    • Provision of guidance and support on candidate, colleague and alumni

    queries relating to HR policies, procedures, processes, or guidance.

    Restricted - Internal

    Analyst Expectations

    • Execute work requirements as identified in processes and procedures,

    collaborating with and impacting on the work of closely related teams.

    • Check work of colleagues within team to meet internal and stakeholder

    requirements.

    • Provide specialist advice and support pertaining to own work area.

    • Take ownership for managing risk and strengthening controls in relation to the

    work you own or contribute to. Deliver your work and areas of responsibility in line

    with relevant rules, regulation and codes of conduct.

    • Maintain and continually build an understanding of how all teams in area

    contribute to the objectives of the broader sub-function, delivering impact on the

    work of collaborating teams.

    • Continually develop awareness of the underlying principles and concepts on

    which the work within the area of responsibility is based, building upon administrative

    / operational expertise.

    • Make judgements based on practice and previous experience.

    • Assess the validity and applicability of previous or similar experiences and

    evaluate options under circumstances that are not covered by procedures.

    • Communicate sensitive or difficult information to customers in areas related

    specifically to customer advice or day to day administrative requirements.

    Restricted -

    External

    • Build relationships with stakeholders/ customers to identify and address their

    needs.

    All colleagues will be expected to demonstrate the Barclays Values of Respect,

    Integrity, Service, Excellence and Stewardship – our moral compass, helping us do

    what we believe is right. They will also be expected to demonstrate the Barclays

    Mindset – to Empower, Challenge and Drive – the operating manual for how we

    behave.

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