Institutional Investment Operations Associate

About this role:

Wells Fargo is seeking a Institutional Investment Operations Associate

In this role, you will:

• Provide operational and customer support for lifecycle tasks for institutional trades

• Assist with client account onboarding, input and monitoring of cash payments, customer service, funding operations, custodial operations, securities settlement services, asset servicing structured loan operations, general ledger reconciliation and work to resolve confirmation and ISDA related issues

• Assist in gathering data to support resolution of issues

• Receive direction from manager and exercise judgment within defined parameters of the area while developing understanding of various functions, policies and procedures

• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

Required Qualifications:

• 6+ months of Institutional Investment Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Job Expectations:

• Handled end‑to‑end FX Nostro investigation queries, including analyzing and resolving transaction mismatches, missing entries, and settlement breaks across various correspondent banks.

• Reviewed and interpreted SWIFT MT and MX (ISO 20022) messages—including MT103, MT202, MT202COV, MT300, PACS.008, PACS.009, and CAMT.053/054—to validate payment instructions, settlement references.

• Investigated and resolved nostro account discrepancies, working closely with global correspondent banks, internal reconciliation teams, and FX Operations to ensure timely FX cases resolution.

• Performed detailed tracing of incoming/outgoing FX payments, identifying missing cover, incorrect reference linkage, settlement delays, or incorrect routing, and ensuring corrective action through proper SWIFT communication.

• Managed escalations related to aged nostro breaks, ensuring timely follow‑ups, root‑cause identification, and coordination with internal stakeholders such as Trading, Sales, Service Providers, and Network Management.

• Monitored and actioned investigation queues, including Pega cases and email inquiries, prioritizing high‑value, time‑critical, or regulatory‑sensitive items to maintain SLA and reduce operational risk.