Validation project coordinator

Your Role:

The VPM Manager is responsible for the planning, coordination, evaluation, and

supervision of all project management and customer-facing activities and VPM staff

members in the Validation Services Operations at Bangalore lab. This position

encompasses service effectiveness and efficiency reviews, workflows development,

continuous quality improvement and hands-on people management to drive the

delivery of our services into the future.

The VPM Manager is accountable for:

 Leading a team composed of Validation Projects Managers (VPM) to achieve

Validation Services business objectives and provide best-in-class,

compliant services to our biopharmaceutical customers served from the

Bangalore Lab.

 Driving VPM team to achieve Ops goals, objectives and priorities. Ensuring

successful and timely project completion (both customer projects and internal

projects) and delivering customer satisfaction at the highest level.

 Building, managing and growing a high-performing effective team with staff

members that apply their diverse skills and perspectives to achieve common

goals.

 Managing efficiently and in a timely manner (on-time and within a timeframe

communicated and agreed upon by customer) the  steps in the Value Chain

Process, meeting customer expectations and improving their experience,

ensuring that all the needed information is captured in the PM tool and that all

the elements are ready for a successful transmission to the Laboratory team

for delivery. 

 Being a driver for change and leading continuous improvement initiatives,

projects and ideas with the objective being an optimized and efficient

customer-centric delivery organization. Constantly be evaluating our tools,

systems, and processes for improvement. Optimizing the VPM team

organization. Planning, directing and implementing improvements in systems,

processes and procedures to increase efficiency, productivity and quality.

Constructively challenging the status quo. Supporting the Digital

transformation and digitalization occurring in the operation.

 Partnering with peers in other VPM teams and actively participating in the

community of practice. Being a Key player in VS Global projects to ensure

their successful on-time completion and local buy-in and further

implementation. Fostering a 2-way communication; cascading Global

messages and info to VPM Team Members and sharing Local insights with

Global teams.

Who you are:

Education: A post graduate in Life Science / Pharmacy / Microbiology /

Biotechnology with PMP certification and practice.

Experience: With around 10+ years of experience

 A High-Energy manager - able to build and develop a team with different roles

and job levels to collectively achieve excellent results.

 Excellent Customer Acumen – Customer-centric orientation, Experience in a

customer-facing role

 Excellent entrepreneurial mindset with team spirit, respectful behaviour and

very strong organizational and time management skills

 Demonstrated ability to bring to completion many projects simultaneously

(mastering all components of project management: planning, cost,

communication, …) and to manage change and implement improvement

solutions (process, tools, organization…)

 Proven experience in developing, implementing and monitoring performance

against KPIs.

 Pragmatic and outcome-oriented, results-oriented, striving for excellence

 Strong interpersonal, presentation, listening and communication skills

 Resilient and able to overcome setbacks. Ability to act with composure.