Senior Institutional Investment Operations Representative

In this role, you will:

• Perform a variety of operational tasks for complex institutional trades or process extensive knowledge of systems

• Provide ideas for improving or implementing processes

• Perform moderately complex duties such as processing, researching inquires, and reconciling transactions

• Review time sensitive documents

• Provide training or work direction to less experienced staff

• Support audit requirements within the process

• Address compliance and corporate governance issues for the department

• Lead or participate in projects

• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals

• Interact with internal and external customers as per prescribed process or procedure

• Identify and drive process re-engineering or transformation opportunities within the process

• Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualifications:

• 4+ years of Institutional Investment Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Monitor real-time trading activity, including blotter checks, T0 queue, cancels/corrects, and timely resolution of trade exceptions.

• Manage end-to-end trade lifecycle for Bonds and Equities, including CTM trade affirmation, allocations, and production of key operational metrics and reports.

• Investigate and resolve trade fails, disputes, and trade/position breaks arising from FOBO, internal, external, and OTC market reconciliations.

• Demonstrate strong knowledge of Fixed Income and Equity products, securities processing, and market practices.

• Operate effectively in a fast-paced, deadline-driven environment with strong organization, multitasking, and prioritization skills.

• Collaborate closely with clients, regional teams, peers, and Sales/Trading desks to ensure timely issue resolution and business support.

• Identify and recommend process improvements and risk control enhancements; assist in interpreting and developing operational policies and procedures.

• Exhibit a high standard of integrity, reliability, and teamwork while maintaining a strong risk and control mindset.