EOS RPO
Securities Operations Associate
Participate in low complexity lifecycle support tasks and help identify opportunities for process
improvements within Securities Operations
Review basic or tactical issues, policies or procedures for which answers can be quickly obtained, related
to low risk tasks and deliverables with narrower impact
Receive direction from manager and exercise judgment within defined parameters related to resolving
situations on a full process within a trade environment, while developing understanding of various
functions, policies, and procedures
Provide information to, collaborate, and consult with peers, colleagues and managers, including internal
and external customers, to resolve issues and achieve goals
Build expertise in operational processes including client account onboarding, cash payments, customer
service, funding operations, custodial operations, securities settlement services, structured loan
operations, and general ledger reconciliation
Assist in gathering data to support resolution of issues; review and analyze functional operational tasks
that require research and evaluation
Resolve low complexity escalated issues within the scope of responsibility in Security Operations
Research low complexity business risks, provide input into policies, enhance customer satisfaction, and
review time sensitive documents and transaction requests
Support overall effectiveness of the team according to plans; monitor daily securities and cash related
production work
Contribute to implementation of projects, new or revised processes, and procedures that require
coordination among operation teams and may perform analysis for initiatives that support business
strategies