Securities Operations Specialist-Account Opening & Maintenance

Securities Operations Specialist-Account Opening & Maintenance

In this role, you will:

• Perform and support moderately complex Account Opening & Maintenance, Cash Operations, Cash Management, and Securities Operations activities while meeting quality, accuracy, compliance, and service expectations.

• Serve as a point of contact for assigned operational activities, research operational issues, and coordinate the resolution of exceptions and escalations with appropriate partners.

• Monitor work against service-level agreements, regulatory requirements, operational procedures, and internal quality standards.

• Apply established operational controls and risk-management practices to identify, assess, and mitigate transaction-level risks.

• Conduct risk and process reviews within an assigned area and recommend opportunities to improve efficiency, accuracy, productivity, and the control environment.

• Support the onboarding and transition of new operational activities, including process documentation, knowledge transfer, readiness activities, and role migrations.

• Collaborate with clients, counterparties, audit teams, and internal partners to research and address operational inquiries, documentation requests, and escalations.

• Support the administration of alternative investments, including third-party distribution activities and operational due diligence involving external investment managers.

• Coordinate and participate in system and product testing, including user acceptance testing, validation, and parallel testing during system enhancements or process migrations.

• Analyze and report operational performance metrics, including transaction volumes, turnaround times, service levels, quality, and accuracy.

• Develop and maintain accurate operational procedures and supporting documentation in accordance with quality, compliance, and information-security standards.

• Collaborate and consult with cross-functional stakeholders to communicate operational requirements, resolve moderately complex issues, and support informed decision-making.

• Provide guidance and share operational knowledge with less-experienced team members, without formal people-management responsibility.

Required Qualifications:

• 5+ years of Securities Operations experience, or equivalent demonstrated through one or a combination of the following:  work experience, training, military experience, education

• 6+ months of experience in Account Opening and Account Maintenance.

• 6+ months of experience in Client Onboarding, KYC, or Due Diligence activities.

• 6+ months of experience in Cash Operations, Cash Management, or Payment Processing.

Desired Qualifications:

• Knowledge of Wealth Management, Advisory Services, and Securities Operations

• Understanding of investment products, account servicing, and client onboarding processes

• Knowledge of operational risk management and control practices

• Strong stakeholder management and communication skills

• Process improvement and operational excellence mindset

• Experience with system testing, UAT, and change implementation activities

• Strong analytical and problem-solving abilities

• Experience coaching or mentoring team members

• Proficiency in Microsoft Office applications, including Excel, PowerPoint, and Outlook

• Experience using data analytics and reporting tools such as Power BI or Tableau

• Exposure to automation and digital transformation initiatives, including Cloud technologies, Robotics (RPA), Machine Learning, or Artificial Intelligence (AI)

• Ability to leverage technology and data insights to improve operational efficiency and service delivery

Job Expectations:

• Ability to work a shift schedule of 6:30 PM to 3:30 AM IST.  

• This position is based in Hyderabad, Telangana, and candidates must be willing to work from the Hyderabad location