SAP CPI Staff TechOps (Application Management) Consultant

SAP CPI Staff TechOps (Application Management) Consultant

The Opportunity

We are looking for an SAP CPI Staff Consultant to join the EY GDS – SAP TechOps Team. As part of our EY GDS – TechOps team, you will be responsible for the development, maintenance and optimization of our SAP CPI solutions in alignment with our business objectives in a multi-region environment. You will collaborate closely with cross functional teams to address issues, implement enhancements, and optimize applications to deliver seamless global operations support to global clients.

This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth as you get to work with high quality team to support clients ensuring the stability of global 500 companies through best-in-class solutions, automation and innovation.

To qualify for the role, you must have:

• Bachelor’s degree in related technology field (Computer, Engineering, Science, etc.) or comparable job experiences.

• Minimum of 1 year working experience in SAP CPI/PI/PO development with a focus on level 2 support

• 1 to 3 years of SAP PI/PO/CPI experience participation as a lead person responsible for integration design and implementation in at least two full-cycle SAP projects or roll-outs

• Strong skills in SAP PI/PO/CPI Design, Configuration, and Administration

• Good hands-on knowledge of Java, XSLT Mapping, Java mapping, Groovy Scripts Support integration projects through various phases from gathering business requirements to go-live and post-implementation support

• Good Understanding of Business processes and Create and maintain end-to-end functional designs for interfaces

• Suggest improvements to current operational procedures within integration environment good knowledge of integration technologies and specific SAP Integration architecture

• Knowledge of using IDOC, RFC, JDBC, File, ABAP Proxy, SOAP, HTTP, REST, SFTP, SuccessFactors, sFTP

• Knowledge of SAP BPM/BRM Design, Build, Monitoring and troubleshooting

• Knowledge of SAP Cloud Platform services like CPI-DS, SDI, Open Connectors, Persistence

• Strong analytical and problem solving skills with good attention to detail

• Excellent communication and interpersonal skills with the ability to collaborate with cross-functional teams effectively in a team environment

• Good understanding of the integration patterns, best practices.

• Strong knowledge in integration of SAP and Non-SAP applications with 3rd party & internal applications

• Ability to work independently and prioritize tasks in a fast-paced environment

• Ability to work in a global setting with multi-regional teams, understanding cultural nuances and time zone differences and across shifts

• Flexibility in managing work hours due to the volatile nature of Application Management support work including ability to do shifts and being on-call for critical business requirements

Ideally, you’ll also have:

• Excellent knowledge in SAP CPI/PI/PO and API Development with goof knowledge of HTML/XML/WSDL/XSD, JSON, SOAP, AXIS, ODATA, with hands on experience in debugging interfaces issues and development of small to medium complex enhancements 

• Experience with PO PI configuration mapping and development using Message Mapping, XSLT

• Knowledge of complex mapping transformation, resolving technical issues, adapter configurations.

• Experience in EDIFACT and ANSI X12 formats, XML for B2B EDI

• Experience in APIM, Event Mesh

• Expert in using the standard Modules & Development of Custom Adapter modules.

• Expert in Java for developing User Defined Functions (UDF) and NWDS

What you will do:

• Provide day to day Application Management support for SAP Applications across IT Service Management including service requests, incident management, enhancement requests as Level 2 Application Management Specialist

• Provide level 2 support for SAP CPI/PIPO development activities including customizations, enhancements, and bug fixes across multiple SAP environments troubleshooting and resolving issues related to customer CPI developments and SAP System Performance

• Collaborate with functional consultants to gather requirements for incidents, enhancements and problems and translate them into technical solutions

• Perform Debugging and Testing to ensure the quality of CPI/PI/PO developments

• Support system integration testing, user acceptance testing and production deployment of CPI/PI/PO objects

• Document technical specifications, code changes and implementation details for knowledge sharing and future reference  

• Keep abreast of industry trends, emerging technologies and SAP best practices to contribute to continuous improvement initiatives. 

• Participate in on-call rotation and provide off hours support as needed to ensure the availability and reliability of critical SAP systems.

• Available to work on shift hours depending on the requirement of the client

What we look for

• A team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment.

• An opportunity to be a part of market-leading, multi-disciplinary team of 250+ professionals, in the only integrated global transaction business worldwide.

• Opportunities to work with EY Data practices globally with leading businesses across a range of industries