TechOps- SAP SD Consultant

Job Location: Kolkata, Kochi, Thiruvananthapuram, Coimbatore, Bangalore

Job Description:

• Provide day-to-day support for SAP SD applications, including troubleshooting and resolving issues.

• Collaborate with business users to understand their requirements and provide solutions within the SAP SD framework.

• Monitor system performance and conduct regular maintenance activities to ensure optimal operation.

• Assist in the implementation of new features and enhancements in SAP SD.

• Conduct testing and validation of changes to ensure they meet business requirements.

• Document processes, issues, and resolutions for future reference.

• Provide training and support to end-users as needed.

• Perform root cause analysis (RCA) and implement permanent fixes for recurring issues.

• Validate queue monitoring and IDOC related issues.

• Analyze and implement minor enhancements and change requests.

• Align ticket and issue status to engagement counterpart.

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or a related field.

• Proven experience with SAP SD, including configuration and support.

• Strong problem-solving skills and the ability to work under pressure.

• Excellent communication and interpersonal skills.

• Knowledge of warehouse operations and logistics processes is a plus.

Preferred Skills:

• Familiarity with integration points between SAP SD and other SAP modules (e.g., SAP SD, SAP MM).

• Certification in SAP SD is an advantage.