TechOps-RAR-Senior

To qualify for the role, you must have:

• Bachelor’s degree in related technology field (Computer, Engineering, Science, etc.) or comparable job experiences.

• 5+ Years of experience required in one or more areas within SAP FICO and RAR preferably with Global client

• Specialization in configuring and implementing SAP RAR (1.2/1.3 or S/4HANA) to comply with IFRS 15/ASC 606 standards

• Managed performance obligations (POBs), contract management, and integration with SD/FI/CO modules

• Deep understanding of ITIL and ITSM processes and methodology and how it interacts with the application lifecycle management principles

• Proven track record of successfully driving solutions in a complex, multi-platform environment

• Extensive in client management working with various regions in a global setting

• Depth of experience in setting up, growing, transforming, and delivering application management teams

• Strong leadership and team building skills with the ability to inspire and motivate teams to achieve excellence

• Excellent communication and interpersonal skills with the ability to effectively engage and influence stakeholders at all levels in the organization

• Strong client management, analytical and problem-solving skills with ability to think strategically and make data driven decisions

• Responsible for providing support SAP FICO module incidents, ensuring minimal disruption to operations.

• Support incident solving by analyzing incidents raised by users and provides solutions.

• Working closely with customers and teams to ensure issues and requests are followed-up and addressed timely.

• Handle change requests with a clear understanding of new business requirements.

• Understand business needs and deliver solutions to make processes more efficient and simpler whenever possible.

• Cross-functional communication skills; experience in offshore/onsite model.

• Defect resolution and defect analysis related to FICO.

• Ability to work with minimal guidance or supervision in a time critical environment.

• Strong communication, collaboration, and leadership skills with the ability to work effectively in a global, cross functional team environment.

• Flexibility in managing work hours due to the volatile nature of Application Management work including ability to do shifts and being on call for critical business requirements