TechOps - GTS - Senior

The Opportunity

A Senior SAP SD/GTS Consultant manages end-to-end implementation and support for Sales & Distribution and Global Trade Services, focusing on compliance, customs, and risk management within SAP S/4HANA or ECC. Responsibilities include business requirement gathering, configuration, testing, and integration with SD

To qualify for the role, you must have:

• Bachelor’s degree in related technology field (Computer, Engineering, Science, etc.) or comparable job experiences.

• 6+ Years of experience required in one or more areas within SAP Sales and Distribution and GTS preferably with Global client

• Responsible for providing support SAP SD GTS module incidents, ensuring minimal disruption to operations.

• Support incident solving by analyzing incidents raised by users and provides solutions.

• Working closely with customers and teams to ensure issues and requests are followed-up and addressed timely.

• Handle change requests with a clear understanding of new business requirements.

• Understand business needs and deliver solutions to make processes more efficient and simpler whenever possible.

• Cross-functional communication skills; experience in offshore/onsite model.

• Defect resolution and defect analysis related to SD.

• Ability to work with minimal guidance or supervision in a time critical environment.

• Strong communication, collaboration, and leadership skills with the ability to work effectively in a global, cross functional team environment.

• Flexibility in managing work hours due to the volatile nature of Application Management work including ability to do shifts and being on call for critical business requirements

Ideally, you’ll also have:

• GTS Module Expertise: Configuration of SAP GTS modules: Compliance Management (sanctioned party screening, embargo), Customs Management, and Preference Management.

• Deep knowledge of SAP GTS (10.x/11.0 or S/4HANA embedded), SAP SD, and experience with S/4HANA implementations.

• SD Integration: Configuration of SAP SD for optimal performance and integrate with GTS for trade compliance and risk management.

• Well versed with OTC process including Inquiry, Quotation for inquiry, Sales order creation, Availability Check, Delivery Order Creation, Picking and Packing, Goods Issue, Shipment Creation, Invoice, Payment, Delivery Confirmation, Post-Sales Activities

• Experience in SD integration points with other SAP modules like FI, SD, PP and PM.

• SAP Certification in SAP SD