Service now-AI - Tax Senior

TTT – Senior ServiceNow Developer – Tax Senior

Key Functions:

• Module with ITSM, Custom application, integration, Service Portal, CSM are the recommended.

• Work as part of an agile team developing, designing, and implementing new application modules, workflows, and Catalog requests

• Build custom applications in ServiceNow by defining data tables, user interface and adding business logic

• Strong understanding of ServiceNow Development Platform including, but not limited to, ITSM, Contract management, Resource management, ITFM CMDB, Asset Management, Change Management, Custom Development, etc.

• Integration with 3rd party application, working experience in scripted REST API, SOAP etc.

• Must have worked on ServiceNow version upgrade.

• Experience in developing the Application functionalities using HTML, CSS and Angular JS.

• Experience in designing and development of UI using ServiceNow.

• Experience in ServiceNow Widgets, Client-side scripting, Server-side scripting and ITSM modules

• Customize ServiceNow applications and facilitate rollout of new applications and modules and configure Application UI and configure workflow

• Collaborate effectively with other ServiceNow administrators to develop solutions and handle general updates and configuration changes/requests

• Identify system deficiencies and recommend solutions. Troubleshoot production problems related to ServiceNow custom applications.

• Address problems of system integration, compatibility, and multiple platforms

• Ensure the latest release of ServiceNow application is implemented in a timely manner with minimal or no disruption to IT operations

• Maintenance and continuous improvement of the processes, standards, policies, working methods, and tools

• Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible

• Ensure tool configuration consistency across development, stage, testing, sandbox, and production environments

• Participate in ongoing production support and end user support

• Ability to estimate work effort requirements efficiently and appropriately

• Assist in the evaluation and recommendation of application software packages, application integration and testing tools

• Very Strong communication skills, both written and verbal