Senior Systems Operations Engineer

Required Qualifications:

• 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Strong experience in large-scale distributed systems; 5+ years hands-on SRE/DevOps/Platform Engineering.

• Cloud: One or more—AWS / Azure / GCP (certifications a plus).

• IaC & Automation: Terraform, Ansible/Chef; solid Git practices (GitOps 

• Observability: Prometheus, Grafana, OpenTelemetry, Thousandeyes, Appdynamics, Aternity.

• CI/CD: Azure DevOps, GitHub Actions, Jenkins, or GitLab CI; artifact mgmt and environment promotions.

• Programming: One of Python/Go/Java (scripting + API integrations).

• Reliability Practices: SLIs/SLOs, error budgets, capacity planning, canary/bluegreen, chaos/DR testing.

• Processes: Incident/Problem/Change, blameless postmortems, runbook design, oncall good practices. Strong documentation and communication skills

Job Expectations:

• Define and implement SLIs/SLOs and error budgets for critical services; drive SLO adoption across teams.

• Build and tune observability (metrics/logs/traces) with golden signals (latency, traffic, errors, saturation).

• Partner with Performance Engineering to run load/stress/soak tests and remove performance bottlenecks.

• Platform & Automation: Eliminate toil , Generate AI based observability assessment and maturity score card for all applications

• Create selfservice reliability tooling (runbooks, bots, reliability checks, golden paths).

• Incident, Problem & Change

• Lead high severity incidents (Major/SEV1), facilitate blameless postmortems, and track corrective actions.

• Culture & Enablement: Coach product and ops teams on SRE principles; define maturity models and track adoption.

• Build documentation: runbooks, dashboards, readiness checklists, and reliability reviews. always current.