Senior Loan Documentation Processor

Senior Loan Documentation Processor:

In this role, you will:

• Review and process moderately complex to complex loan documentation packages, ensuring accuracy and compliance with company policies and applicable government regulations

• Process and close loans while serving as a primary point of contact for internal and external customers throughout the loan documentation process

• Perform administrative, operational, and customer support activities related to complex loan packages, researching and resolving documentation issues as needed

• Independently manage an assigned pipeline of loan transactions across applicable loan types, prioritizing work to support timely and accurate completion

• Apply comprehensive knowledge of loan documentation processes to interpret procedures, address complex situations, and provide subject-matter guidance to less experienced team members

• Collaborate with the immediate Loan Documentation team, functional partners, and internal stakeholders outside the work group to exchange information, resolve issues, and support successful loan processing outcomes

• Required Qualifications:

• 2+ years of customer service, loan administration, collections, or sales environment support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• Experience in loan documentation, loan processing, loan servicing, or lending operations, demonstrated through work experience, training, military experience, or education.

• Experience reviewing and processing moderately complex to complex loan documentation.

• Knowledge of loan documentation procedures, policies, and regulatory requirements.

Desired Qualification:

• Strong analytical and problem-solving skills to research and resolve documentation-related issues.

• Ability to manage multiple loan transactions and priorities while maintaining accuracy and attention to detail.

• Strong communication and collaboration skills with the ability to work effectively with internal teams and customers. 

Job Expectations:

• Ability to work in a hybrid work environment, based on business requirements.

• Flexibility to work in different shifts or schedules based on business needs.

• Ability to manage multiple priorities and meet time-sensitive loan processing deadlines.