EOS RPO
Senior Business Execution Consultant
In this role, you will:
Lead support functions or operations for multiple business groups and contribute to large scale strategic initiatives
Ensure efficiency, quality, cost effectiveness of solutions, and pipeline management relating to assigned operations
Research moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy and Business Execution, and understanding of international business
Work independently to make recommendations for support function by providing support and leadership
Assist in the planning and execution of a variety of programs and initiatives that may include risk mitigation, efficiency, and customer experience
Collaborate and consult with team leaders in developing project plans, policies and procedures
Provide leadership in management of relationships and implementation of programs, services, and initiatives with cross functional business partners
Required Qualifications:
10+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Overall 10+ Years of experience as BA / Project coordinator.
Mandatory 3-5 years payments processing experience (SWIFT-MT/MX, FED, Chips, ACH, RTP, GPPSP etc) MX- Pacs, Pain, Camt, Admi messages. MT – N1/2/9 series.
Mandatory business analysis experience of 2-3 years
Mandatory working knowledge/experience of JIRA/Confluence
2-3 years of Agile team experience
Excellent verbal & written communication
Ability to remediate situations in a very timely fashion
Ability to recognize change and excellent skills to re prioritize based on stakeholder and customer feedback and translate to the team
Certifications required to perform this work
Product Owner/ Product Manager certification or equivalent
Agile, SAFe 5 certification or equivalent
Job Expectations:
Primary Duties & Responsibilities:
Product Strategy, Roadmap & Vision
Assist in driving the roadmap and vision with collaboration of the business analysts and Senior PO from SWIFT and GPL Business Lines.
Product Development
Gather, analyze & prioritize business requirements for content and platform development and ensure these are translated appropriately into user stories with clear acceptance criteria & contextualized for the development team, delivered in timely fashion
Assist in managing the product backlog for the instructional design & the technical development teams using our Product Road mapping and product backlog management tools e.g. Aha! & Jira/Confluence
Attend product refinement, sprint planning and sprint reviews working closely with the Scrum Master throughout the development process
Ensure new online content and functionality is properly tested against business requirements working closely with testing managers and their teams
Manage the continual development of product in wireframes using Balsamiq, reviewing milestones with stakeholders and working with the Product Managers to identify and plan appropriate product releases
End user Experience
Provide excellent user experience for all end users
Contribute to end user feedback and tracking
Quality assurance and compliance
Support in leading rigorous change control processes in line with business requirements and reflecting project priorities
Product delivery
Oversee the roll out of new product or pilot, working closely with our stakeholders & the Senior Operations & Projects Manager who manages delivery and operational streams
Conduct product training for other INTO staff and partners as required along with other members of the Learning Solutions team
Cover operational duties in the absence of the Senior PO
Line delivery
Identify team/individual training needs and ensure appropriate support and training is made available with Scrum Master
Other
Liaise closely with key market and academic stakeholders building close and productive working relationships
Contribute positively to the overall goals of the PCD and Operations Group.
Work very closely with cross-dependent teams