EOS RPO
Securities Operations Associate
Securities Operations Associate
In this role, you will:
Participate in low complexity lifecycle support tasks and help identify opportunities for process improvements within Securities Operations
Review basic or tactical issues, policies or procedures for which answers can be quickly obtained, related to low risk tasks and deliverables with narrower impact
Receive direction from manager and exercise judgment within defined parameters related to resolving situations on a full process within a trade environment, while developing understanding of various functions, policies, and procedures
Provide information to, collaborate, and consult with peers, colleagues and managers, including internal and external customers, to resolve issues and achieve goals
Build expertise in operational processes including client account onboarding, cash payments, customer service, funding operations, custodial operations, securities settlement services, structured loan operations, and general ledger reconciliation
Assist in gathering data to support resolution of issues; review and analyze functional operational tasks that require research and evaluation
Resolve low complexity escalated issues within the scope of responsibility in Security Operations
Research low complexity business risks, provide input into policies, enhance customer satisfaction, and review time sensitive documents and transaction requests
Support overall effectiveness of the team according to plans; monitor daily securities and cash related production work
Contribute to implementation of projects, new or revised processes, and procedures that require coordination among operation teams and may perform analysis for initiatives that support business strategies
Required Qualifications:
Minimum 4+ years of experience in Asset Servicing, with proven hands‑on exposure to complex corporate action processes and strong communication skills.
Deep understanding of corporate action and income event lifecycles, including key risk points, and the ability to manage escalations and resolve issues effectively.
Proficient in navigating and operating DTC corporate actions and settlement platforms.
Extensive experience in ADR processing, including ADR tax elections, corporate action events, and income processing; familiarity with systems such as DTC, Globetax, and other related corporate action/income applications.
Strong ability to interpret complex event terms, identify discrepancies in event setup, election processing, or payment allocation, and take corrective action.
In‑depth understanding of ADR issuance, cancellation, conversions, and the relationship between ADRs and underlying ordinary shares.
Familiarity with Depositary Bank operations (BNY Mellon, JPMorgan, Citi, Deutsche Bank) and their event announcement processes.
Knowledge of ADR fee structures, DR facility terms, and how fees impact investor entitlement calculations.
Demonstrated ability to guide and support peers, including handling exceptions and providing process‑related mentorship.
Working knowledge of automation tools such as Alteryx and Xceptor to build or execute workflow automation (added advantage).