EOS MSP
Power BI Developer
Power BI: (Main area of focus)
Proficiency in Power BI: Strong command of Power BI Desktop, Power BI Service, and related
tools.
Data Modeling and DAX: Ability to design and implement effective data models and use DAX (Data
Analysis Expressions) for calculations and measures.
Data Transformation: Experience with data transformation techniques using Power BI's Query
Editor or other tools.
SQL and Data Warehousing: Familiarity with data warehousing concepts for data extraction and
manipulation.
Communication and Collaboration: Excellent communication skills to effectively interact with
stakeholders and collaborate with cross-functional teams.
Analytical and Problem-Solving: Strong analytical skills to interpret data, identify trends, and
solve problems.
Project Management: Ability to manage projects, timelines, and priorities effectively.
Further details of the facets of this role are described below:
Report Issue Management:
Understand requirements of Global, Regional as well as Country stakeholders for HCP Experience/ Engage
program and manage day-to-day deliverables as assigned
Provide subject matter expertise, especially in area of issue resolution and consultation to Clients on the
needs as per the defined parameters of the project
Works closely with various stakeholders and ensure timely, efficient, high-quality delivery for projects and
activities
Ensure consistently high level of Client satisfaction through effective delivery on Client demand and
meeting all service/ business KPIs
Provide update on the delivery progress to the functional/ operational managers and other stakeholders as
needed
Data and Analytics:
Expertise in the management and processing of data, operational proficiency in handling master data
update requests
Drive execution of systems compliance requirements, with the ability to translate findings back to the
business via reporting, data visualization and other means of communication
Solution Design:
Participate in the requirements gathering discussions for new projects or reports discussions
Update the requirements log
Put together the solution blueprint and discuss with the stakeholder for approval
Participate in the build of the report if being done via excel and the Out of Box reporting
Perform data assessment by comparing need of the stakeholder with the fields available in the system and
communicate gaps to the stakeholder and functional/operational managers
In the case of qliksense build, participate in the testing of the tool before deployment to the stakeholder
for review
Build user guide document where necessary to guide stakeholder and users actions on the tool being built
Responsible for operational execution of assigned project tasks and facilitate continuous improvement.
Ensure quality control (QC) checks for the assigned projects/deliverable to meet Client expectations
Follow and track key deliverable and milestones for assigned projects. Ensure accurate and timely
reporting of KPI's for transparency between Client and Engage Team
Training and Compliance:
Conduct training for new joiners for assigned topics/projects
Comply with and support group's operational tools, standards, policies and initiatives
Technical Skills:
Power BI:
Strong command of Power BI Desktop, Power BI Service, and related tools
MS-Excel:
Using formulas in excel
Create/edit and refresh pivots
Build excel reports with tables and graphs
Good to have knowledge of excel macros
MS-PowerPoint:
Knowledge of creating a slide
Adding graphs and refreshing the data behind them
MS-Word: Ability to use word to create or edit current documentation
Key Performance Indicators (Indicate how performance for this role will be measured)
Business Results:
Client Service Levels
Strong Client Experience score
Delivery of expected business value, within budget, time and quality
Contribution to sharing and adoption of best practices
Quality and accuracy of deliverables
Innovation: Ability to find creative ways to bring process and technology improvements
Job Dimensions (Indicate key facts and figures)
Impact on the
organization:
Ensuring compliance with the overall systems compliance and contract
management services
Increase horizon of legal services to existing and or new Clients,
Support business development and process improvement activities.
Ideal Background (State the preferred education and experience level)
Education
(minimum/desirable):
• Management Degree (or) MBA
• Experience in Systems compliance preferably in legal/ contract
management domain
• 3-4 years of overall work experience; preferred for pharma company
• Excellent communication skills
• Familiarity with quality KPIs and operational issues/management
Languages: Fluent in English (spoken and written)