Business Execution Associate

In This Role, You Will

• Participate in planning and executing a variety of programs, services, and initiatives, and monitor key indicators to ensure effective performance and control management of assigned operations or business groups

• Review basic initiatives including policy or process changes, process improvements, technology enhancements, and conduct regular reviews to identify efficiencies and cost savings opportunities

• Receive direction from leaders and exercise independent judgement while developing an understanding of policies and procedures, best practices, and initiatives

• Collaborate and consult with mid-level managers or cross-functional business partners

• Provide work direction to less experienced Strategy and Execution staff

  
  

Required Qualifications

• 3+ Years of exp of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

  
  

Desired Qualifications

• Experience in Product Management, User Acceptance Testing, or Technology Delivery.

• Strong knowledge of Agile methodologies (Scrum/Kanban) and backlog management.

• Ability to create detailed user stories, documentation, and artifacts in Jira and Confluence.

• Experience preparing functional specifications for technical teams.

• Strong stakeholder management and cross‑functional collaboration skills.

• Ability to identify, analyze, and manage project risks, issues, and dependencies.

• Up‑to‑date knowledge of industry practices and organizational strategies.

• Experience using AI tools responsibly in delivery and documentation.

  
  

Job Expectations

• Graduate/Post-graduate with relevant work experience in Financial/BFSI industry

• Exposure to Pega workflow, technical aspects and cloud migrations will be highly preferred.

• Certifications in Agile, SDLC and PSPO, CSPO, BA, Scrum principles will be preferred

• Experience in business-technology environment, or equivalent demonstrated through one or a combination of the following: work experience, training, education

• Exceptional communication and relationship building skills at all levels of the organization.

• Experience working within both waterfall and agile methods of project delivery.

• Fluent in the following applications: All MS Office Application and Agile Enterprise Jira, and Confluence.

• This role requires hybrid working set-up with at least 3 days working from office in a week or as per required policy.

• Lead or participate in product management initiatives and deliverables.

• Support the product roadmap for WIM Product Ops.

• Analyze current‑state processes, assess impacts, and recommend target‑state improvements to enhance efficiency and customer experience.

• Conduct stakeholder workshops, requirement elicitation sessions, and process mapping exercises.

• Create detailed process flows, user journeys, wireframes, mock‑ups, and interactive prototypes.

• Identify, analyze, document, and validate business requirements including future AI‑driven capabilities.

• Define and document requirements and user stories using Jira; ensure backlog grooming and sprint readiness.

• Translate business requirements into functional specifications for technical teams.

• Maintain structured documentation and knowledge repositories in Confluence.

• Refine user stories, manage and prioritize backlogs, and participate in Agile ceremonies (Scrum or Kanban).

• Collaborate with cross‑functional teams (engineering, testing, design) to ensure end‑to‑end customer journeys are met.

• Work closely with Product Owners, Technology, Operations, Compliance, UAT, and QA teams.

• Oversee QA efforts including test strategy, UAT coordination, defect documentation, triage, and release readiness.

• Partner with third‑party vendors on testing, issue resolution, and delivery commitments.

• Collect post‑implementation feedback and drive continuous improvement.

• Resolve moderately complex issues and lead teams to meet project goals and deliverables.

• Lead projects, teams, or act as a mentor to junior staff.

• Display a high degree of stakeholder engagement and influence internal/external partners toward future‑state business objectives.

• Work closely with Project Management to ensure project timelines, risks, issues, and interdependencies are effectively managed.

• Shift timings: 2:30 PM to 11:30PM IST. Should be flexible to stretch based on business needs.

• This role requires close collaboration with engineering, product, QA, operations, and multiple cross‑functional partners to deliver stable, compliant, and high‑quality customer experiences.