Analyst

 Maintain and manage Customer Master Data in SAP ensuring accuracy, completeness, and

compliance with business standards

 Handle Customer Master cases/ticket queues

PURPOSE OF THE POSITION

 Ensure timely release of new customers

 Maintain high data quality standards and support accurate master data management.

ESSENTIAL JOB FUNCTIONS

 Create, update, and release customer records in SAP as per defined processes.

 Perform customer data maintenance activities including reactivation, blocking/unblocking, and

hierarchy updates.

 Support audits and ensure adherence to data governance policies.

 Generate Customer reports based on the requests

 Identifying and cleansing customer master data

 Collaborate with cross-functional teams (Sales, Finance, Compliance) for data resolution.

BASIC QUALIFICATIONS

Bachelor’s/master’s degree

Experience:

1–2 years of experience in Customer Master Data or related domain.

Technical Skills / Competencies:

 Basic understanding of customer master data structures and business processes.

 Hands-on experience or basic knowledge of SAP (Customer Master / MDG preferred).

 Proficiency in MS Excel (data handling, basic formulas, reporting).

 Familiarity with ticketing tools such as SFDC and Service Now is an added advantage.

 Understanding data quality and governance principles.

Behavioral Competencies:

 Good Interpersonal skills, Problem Solving, Planning & Execution and Impactful

Communication.