Analyst - Cash Collection

SCOPE OF RESPONSIBILITY:

Handle credit and collection activities for a specific territory, business segment or region:

• 100+ customers

• 20+ calls per day

PURPOSE OF THE POSITION

To perform the credit and collection activities for the US & Canada region. Contact customers to request payment for past

due balances. Identify reasons for delayed or non-payment of past due balances. Review the status in the accounting system.

Interact with various other departments to resolve customer queries and collect the money according to the due date.

ESSENTIAL JOB FUNCTIONS

Responsible for collection of receivables, resolving disputes & claims

• Responsible for the delivery of service levels and SLA/KPI targets for the accounting function.

• Ability to handle complex customer portfolio with large number of customer transactions

• Represent GES in a professional manner by maintaining and enhancing a positive business relationship with customers, sales, credit control, distribution centre and other stake holders

• Analysing customer’s payment trend to forecast collection for the fiscal month

• Organize and participates in credit control, distribution centre, Sales and Customer meetings.

• Oversee all matters related to cash application, over payment, deduction management (allowable & preventable).

• Back-up and support other A/R personnel as needed.

Education:

Bachelor’s degree in any streams (accounting preferred)

Experience:

2 to 4 years proven Credit and Collection experience in a corporate environment